All orders are shipped within 24 of receiving payment, with the exception of per-orders and games that are out of stock. If you have not received an order within 7 days, please notify us by email.
We use Australia Post to deliver the item to our customers. There are 3 methods of postage that we use:
Priority Registered Post
Delivery time frame of 1-5 working days. However in metropolitan areas the delivery time is usually between 1-3 working days
With Registered Post you get:
- Proof of posting (when lodged over the counter at a Post Office)
- Proof of receipt and online tracking#
- Compensation for loss or damage - up to $100 included (for higher coverage, add Extra Cover^
- Next business day delivery* within the Express Post delivery network and fastest possible delivery for other areas
- Extra Cover, Signature on Delivery and Email Track Advice available
- Tracking included
- Saturday Delivery available for Express Post parcels sent on Fridays within Saturday delivery areas#.
Postage cost will be calculate automatically at check out before payment.
If you have not received an order within 7 days, please notify us by email at: email@example.com